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Notes from the build

Lessons from the apps, websites and platforms we design, build and run, written for the people deciding what to build next.

The PharmAssyst "How it works" section: add a medication request, confirm and pay, fast delivery

· 6 min read

Keeping the expert check in an online order: lessons from PharmAssyst

Some orders cannot go straight to checkout: a pharmacist, an engineer or a manager has to look first. Here is how PharmAssyst puts a pharmacist's check inside a simple online flow, and what to plan for in your own.

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· 5 min read

Launch day is the real test: what WAYA's first four days taught us

WAYA went from launch to the number one free iPhone app in Ghana in four days. Here is what it takes to build an app that holds when tens of thousands of people arrive at once.

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· 4 min read

WordPress or a custom build? How we decide for each client

We build on WordPress for some clients and write custom software for others. Five questions decide which, with real examples from sites we have launched.

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· 4 min read

Building for the phones people actually have: lessons from running Shaxi

Since 2021 we have built and run Shaxi, Ghana's ride-hailing super app. Here is what it takes to make an app work on mid-range Android phones, patchy data and cash payments.

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· 4 min read

Before they call: what families and patients look for on a care provider's website

People looking for a therapist, a home care agency or a pharmacy are often worried and short on time. Seven lessons from three care websites we built on earning their trust.

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· 4 min read

One website for seven businesses: designing for a family of companies

Home care, an African market and restaurant, towing, car sales, a car wash and shipping, all under one family name. How we designed one website that sends every visitor to the right business in one step.

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